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Integrating Braze

Capabilities​

Cyera's Braze integration provides the following capabilities:

ProductCapability
Cyera Privacy
Request TypesAccess, Deletion, Do Not Sell/Share
Identifier CategoriesEmail, User ID

Before You Start​

To successfully configure this integration, please ensure you have sufficient privileges:

  • Braze User Role: Admin

Create a Braze API Key​

  1. Log in to the Braze dashboard.
  2. In the left panel, select Developer Console and then API Settings.
  3. Select Create New API Key.
  4. Enter a name for the API Key and grant Cyera the necessary permissions for the integration:
Required Permissions

The necessary permissions for Braze vary by the enabled capabilities of the integration.

Access:

  • users.export.ids

Deletion:

  • users.delete

Do Not Sell/Share:

  • users.track
  1. Select Save API Key.
  2. Once redirected, copy and securely store the newly created API Key from the REST API Keys table.
  3. Take note of the Braze URL in your browser. This URL will indicate the instance where your account was provisioned. For example, https://dashboard-03.braze.com/dashboard means that your instance is US-03.

Connect to Cyera​

  1. In Cyera, navigate to Integrations and select Configure New Integration to search for Braze.
  2. Enter your API Key and select your Instance.
  3. Optionally, update Processing Preference to exclude the Email Identifier from processing.
  4. Select Configure Integration.

Troubleshooting​

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

Cyera checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to Cyera will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details​

The Braze integration uses the User Data API:
Access TypeSynchronous
Deletion TypeAsynchronous

API Documentation​

Learn more about this API implementation and Cyera functionality in our API Integration Documentation.

 

Need help?
If you have any questions, please reach out to your dedicated Customer Success Engineer or contact us at support@cyera.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.